Frequently Asked Questions

Everything you need to know about shopping with BEECHTREE.

How long does shipping take for domestic orders?

Standard delivery within the country typically takes 3 to 5 business days. During sale periods, delivery may take up to 7 business days.

What is your return and exchange policy?

You can exchange any unused item with its original tags within 14 days of purchase. Please note that sale items are not eligible for return or exchange unless they are defective.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. International shipping costs and delivery times vary based on the destination and are calculated at checkout.

How can I track my order status?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment.

What payment methods do you accept?

We accept Cash on Delivery (COD), as well as major credit and debit cards including Visa and Mastercard for a secure checkout experience.

How do I ensure I pick the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fits may vary between contemporary and traditional styles.